Shipping policy
At Jovan Rhei, we are committed to delivering your order quickly and securely worldwide. Please review the shipping information below before placing your order.
1.Order Processing & Fulfillment
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
To ensure efficient worldwide delivery, orders may be fulfilled and shipped through our trusted fulfillment and logistics partners located in different regions.
Once your order has been shipped, you will receive a confirmation email with tracking information.
2.Shipping Rates & Delivery Times
🇺🇸 United States Shipping Zone
🇬🇧 United Kingdom Shipping Zone
🇦🇺 Australia Shipping Zone
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Free Shipping | 6–10 Business Days | Free |
| Standard Shipping | 5–8 Business Days | Calculated at checkout |
| Express Shipping | 3–6 Business Days | Calculated at checkout |
| Priority Shipping | 2–4 Business Days | Calculated at checkout |
🌍 International Shipping Zone
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Free Shipping | 9–14 Business Days | Free |
| Standard Shipping | 7–12 Business Days | Calculated at checkout |
| Express Shipping | 5–9 Business Days | Calculated at checkout |
| Priority Shipping | 4–7 Business Days | Calculated at checkout |
3.Tracking Information
All orders include tracking information once shipped.
Please allow up to 48 hours for tracking updates to appear after dispatch.
4.Delays & Exceptional Circumstances
While we work hard to ensure timely delivery, shipping times may occasionally be affected by circumstances beyond our control, including but not limited to:
- Severe weather conditions
- Customs inspections or international clearance delays
- Public holidays
- Carrier disruptions
- Natural disasters
- High seasonal demand periods
In such situations, delivery times may be extended. We appreciate your patience and understanding.
5.Incorrect Address Information
Please ensure your shipping address is correct before completing your order.
Jovan Rhei is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.
6.Contact Us
If you have any questions regarding shipping or your order status, please contact us:
📧 official.johanrhei@outlook.com
📞 +61 468 299 233